REGISTRATION GUIDE
Online Registration Help & FAQ
ACCOUNT
To create an account, click on Login/Signup, select Signup, fill in all required fields, then click on Signup. Select Login if you have created an account before.
General Step by Step
FAQ
Frequently Asked Questions
How to create an account?
If you’ve never created an account before, click on LOGIN/SIGNUP and choose SIGNUP. Fill the all require fields, including your desired password and submit. You will receive email notification that you have created an account.
What if I forgot my password?
If you forgot your password, click on “lost password?” on the Login/Signup popup. Check your email. You will get email notification with a link to reset and create your new password again. Please create simple password that you can remember at any times. You may contact our secretariat’s if necessary.
Can I register more than one item?
Yes. You may register as many items available at the same time, including future event items, in order to reserve your seats. All items you have registered (completed registration) can be viewed on your account dashboard (My Account page).
Can I register on behalf of other person?
No. You cannot register items on behalf of other person (friends/colleagues). The “1 Account for 1 person” is applied due to access and certification procurement. Personal data such as email address and phone number cannot be represented by others.
When is the payment deadline?
The common payment deadline is 3 (three) days after you have made your registration. Failing to do so, or late payment might cause your registration automatically cancelled by the system. You can always view your registration status on your account dashboard. In case your registration has been cancelled by this, you might need to register again.
What should I do after I made the payment?
You should Login into your account and click “Payment Confirmation” menu under your “Account“. There will be a form to submit your payment proof. Fill in all required fields and upload the payment proof (JPG; PNG) maximum 3 MB. If the file is too big, you can send your payment proof through Secretariat’s WhatsApp number.
What if the payment was made by my sponsor/partner?
When you have done registering items, you will receive email notification as an invoice. You can forward your invoice by email to your PIC yourself, or you may ask your PIC of company partner/sponsor to contact secretariat’s whatsapp number to get the forwarded invoice. The invoice is usually needed to process their internal payment.
What about registration and payment status?
In general, when you finish registering item(s) of an event, you will receive an email notification and your registration status will be “On Hold” or “Processing” — meaning your registration details had been received but payment has not been made.
After submitting your payment confirmation (along with payment proof), your registration status will soon be “Complete” — meaning you have completely finish the registration process. Usually it takes approximately 3 working days for Secretariat to confirm your payment.
You will also receive an email notification that can be used as a registration receipt. You can print it out or show it on the re-registration desk at the event as your registration proof.
What about accreditation?
In general, accreditation from the Ministry of Health of the Republic of Indonesia (KEMENKES RI) will be provided as CME activity for medical specialists and/or general practitioners.
To claim the accreditation points (SKP), all participants are required to have active account in SatuSehat SDMK (https://satusehat.kemkes.go.id/sdmk) and complete all the learning steps in the online platform LMS Plataran Sehat (https://lms.kemkes.go.id/).